Protecting your private information is our priority.
This Statement of Privacy applies to the www.grandliving.com website and Grand Living’s related communications, including text messaging programs, and governs data collection and usage.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We collect and use personal information only with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We retain personal information as long as necessary for the fulfillment of those purposes.
- We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. - We protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We make readily available to customers information about our policies and practices relating to the management of personal information.
- We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Mobile Opt-In, SMS Consent & Privacy
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
SMS Terms & Conditions
1. SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Grand Living, you may receive messages related to the following:
- Conversation external.
- Conversation between employees.
Example: “Good morning Diane, I will not be able to make it into the office today as I’m not feeling well.” You can reply STOP to opt out of SMS messaging from Grand Living at any time.
3. Message Frequency
Message frequency may vary. You may receive up to 10 SMS messages per week regarding your conversation external.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Grand Living in the following way:
- By submitting an online form
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://grandliving.com/contact-us/
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy page.
- Message frequency may vary.