OUR LEADERSHIP TEAM
Let us introduce ourselves.
President and Chief Executive Officer
Over 20 years of diverse industry experience in the U.S. and Europe with a national Senior Living and Health Care organization that developed, owned and managed senior living and healthcare communities, residential apartments and commercial properties. During his tenure, Dan directed the growth of the company and oversaw the creation and roll-out of a world class customer service program that positioned the company as innovative leaders in the industry. Dan’s background also includes extensive experience at Arthur Andersen, an international accounting firm, where he consulted directly with entrepreneurs and closely held businesses.
“Providing remarkable and personalized experiences for residents and their families is my passion. Our approach to service at Grand Living is the essence of our culture and allows us to fulfill our vision to embrace the uniqueness of each individual we serve. We look forward to serving you!”
Chief Operating Officer
Over 35 years of healthcare-related experience, most recently serving 11 years as Chief Operating Officer of a national Senior Living and Health Care organization. During her tenure, customer and employee satisfaction improved year over year, and the teams were the recipients of multiple quality awards at both state and national levels. Prior to serving as Chief Operating Officer, Melinda worked extensively in finance and accounting for the same national organization, including seven years as Chief Financial Officer.
“Building an engaged team that is confident and enthusiastic is my passion. I am excited to bring Grand Living’s service culture to life with The Sterling Touch®, and am inspired to work with our teams to foster continuous innovation.”
BOB DELLE DONNE
National Director of Sales and Marketing
Over 25 years of experience in senior living, real estate, finance and business consulting. Bob has focused on senior living sales and marketing since 2008, assisting residents in a streamlined process for their move into senior living communities. His experience directing national non-profits and his service to many charitable organizations, including working with children and teenagers who provide care services to family members, allows him to bring passion and insight to the vision of Grand Living.
“I am deeply passionate about our journey at Grand Living. I believe that we owe our time, talent and service to our Seniors, Veterans, Caregivers and Children who sometimes may not always be able to do for themselves as they age.”
LUANN McCORMICK, RN
Regional Director of Operations
Over 35 years of experience as a registered nurse and operational leader, most recently serving as a District Director of Operations and Regional Director of Clinical and Residential Services for a national Senior living and Healthcare organization. During her tenure, she managed the acquisition and merger of new communities, developed clinical programs and increased employee retention and resident satisfaction. LuAnn has been active in the development of new programs for patient satisfaction in acute care settings, Home Care and Hospice and for improving the health and enhancing the quality of life of memory care residents.
“Being able to participate in creating a lifestyle that enhance all aspects of our senior’s lives is my passion. I look forward to building a team that embraces the Signature Programs at Grand Living with dignity, respect and compassion.”
Regional Business Development and Operations
Over 20 years of experience in the healthcare industry with leadership roles in operations, health and wellness, training and development. As a former Regional Director of Operations for a national senior living organization, Bethany was responsible for 15 communities. She has extensive experience with opening new communities, developing and implementing operating procedures, directing clinical standards and creating training and development programs.
“I have a passion for empowering individuals, building and equipping solid teams, providing leadership strategies and collaborating for success. Grand Living’s exceptional service culture with The Sterling Touch® as the cornerstone, ensures our teams deliver remarkable service to the residents, families and guests we serve.”
Over 20 years of healthcare industry experience within the senior living, insurance and managed care sectors serving in leadership roles in finance, accounting, and operations. Throughout his career, Steve has worked extensively developing process solutions, performance measures, and building strong, cohesive teams. Steve’s passion for health and wellness compliments the leadership team at Grand Living.
“I am excited to be part of a team, building communities where one can continue to learn, grow, and engage in the things they enjoy most in life.”
National Director of Culinary Operations
Over 25 years of hospitality experience in culinary operations, including fine dining, hotel and senior living communities. Michael has lead, developed and enjoyed creating memorable dining experiences from heart of the house to tableside. Michael has been a featured presenter in Chef programs for the broader community as well as a guest lecturer on culinary trends. Michael studied Culinary Arts at Baltimore Culinary College.
“Striving to personalize your entire dining experience within The Sterling Touch® culture is the goal of each of our Culinary team members.”
Marketing Communications Coordinator
With nearly ten years of healthcare industry experience, six spent specifically in the senior living industry, Lauren has worked extensively in branding and marketing senior living residences throughout the United States, also managing social media and web presence. Throughout her career, Lauren has used a keen eye to ensure brand standards are maintained across all platforms. Lauren studied journalism, broadcasting, and public relations at Oklahoma State University.
“I enjoy learning about our residents and what they love most about Grand Living, then sharing that information with others who could benefit from the lifestyle our communities offer. After a recent move across states, I’m so thankful to have been welcomed as part of the team at Grand Living!”
TARA CHESTER, MBA
HR & Talent Acquisition Manager
With 10 years of Human Resources and Talent Acquisition experience encompassing various industries ranging from senior living, consumer brands, aerospace & defense, healthcare and finance, Tara has focused her career on ensuring Human Resources and Talent Acquisition provides an exceptional experience for her internal and external customers. Tara looks for ways to streamline processes, create efficiencies, control costs and create a seamless experience for employees, leadership and candidates. Tara received her MBA focused on Human Resources Management from Webster University in St. Louis, MO.
“My goal is to identify top talent in the market that exhibits and will represent The Sterling Touch at all times for our residents, families and guests who we serve in our communities.”
CHRIS GOODWIN, MBA
Over 15 years of finance experience in the industries of financial services, healthcare, and energy. After obtaining an accounting degree from the University of Iowa and an MBA from the University of St. Thomas, Chris focused his career on leading teams in fast-paced, client-driven environments while always seeking process improvements. Chris has great enthusiasm for working with others, and has extensive experience in managing individuals and multiple deadlines.
“The team at Grand Living is something I am proud to be a part of and contribute to, and I am excited to see what the future holds for Grand Living.”
National Director of Training
With over 20 years experience in senior housing, moving through community-based, regional and vice president roles, Karen brings extensive experience in many facets of community life, from sales and marketing, to developing programs and services that better serve the market, to training teams to better serve residents and families. Passionate about creating a continued rich life for senior residents, she believes the key to a successful community is to help people build the skills that cultivate trust, bring compassion to the fore, uphold exceptional service standards and build authentic relationships so our service is a partnership rather than a duty.
“As Grand Living is invested at all levels in the success of the residents, the families and the staff, it is greatly satisfying to be an integral part of positively impacting so many lives.”