Over 35 years of diverse experience including development, management and business experience in the U.S. and Europe, Dan has been directly responsible for the start-up and growth of the company. His creation and roll-out of The Sterling Touch® world class customer service program is the foundation of Grand Living’s culture and positions the company as an innovative leader in the senior living industry. Dan’s background includes over 20 years in executive and CEO responsibilities for a national senior living and healthcare organization that developed, owned and managed senior living and healthcare communities, residential apartments and commercial properties, along with extensive experience at Arthur Andersen, an international accounting firm, where he consulted directly with entrepreneurs and closely-held businesses.